bdwine Privacy Policy — Your In Data Protection Our Commitment

Bdwine is the trusted online betting and gaming platform for millions of users in Bangladesh. That trust is built on transparency — especially when it comes to your personal information. This Privacy Policy has been written to clearly explain what data bdwine collects, why it collects it, and how securely it is stored.

By using the bdwine.pro website or mobile app, you agree to this Privacy Policy. If you disagree with any part of it, please reach out to our support team.

Bdwine complies with international data protection standards. We continuously review and strengthen our security measures to keep your information safe at all times.

Bdwine collects certain information to deliver its services. We only take what is genuinely needed:

Information Collected at Registration:

• Full Name & Date of Birth (for age verification)
• Email address (for login and communication)
• Mobile number (for security verification)
• Country & City of Residence
• Preferred Currency

Information Collected During KYC Verification:

• Copy of National ID or Passport
• Proof of Address (Utility Bill or Bank Statement)
• Selfie or live photo (for identity verification)

Information automatically collected during use:

• IP Address & Device Type
• Browser version and operating system
• Session duration and pages visited
• Transaction history and gaming activity

Bdwine uses your information only for specific, legitimate purposes. There is a clear reason behind every use:

Bdwine never sells your data — not ever. However, limited information may be shared in certain situations:

• Payment Processor: Only the minimum necessary information is shared with payment providers such as bKash, Nagad, or Rocket to process transactions.
• Game Provider: Third-party game providers receive only the data strictly necessary to manage game sessions.
• Identity Verifier: Approved verification agencies in the KYC process verify identity documents.
• Law Enforcement: Information may be disclosed in response to a court order or other legal obligation.

All third parties are bound by confidentiality agreements with bdwine and may only use data for the specified purpose.

Bdwine has made significant investments in cybersecurity. We follow the highest industry standards to protect your information:

• SSL/TLS Encryption: All communications on the website and app are encrypted with 256-bit SSL.
• Database Security: Stored data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall & DDoS Protection: Servers are protected against attacks at all times.
• Real-Time Monitoring: A 24/7 security team monitors for suspicious activity.
• Regular Audits: Third-party security experts conduct regular audits.

You should also take steps to protect yourself — use a strong password, enable 2FA, and never share your login credentials with anyone.

Cookies are small data files stored in your browser. bdwine uses cookies to enhance your experience and keep the platform running smoothly:

• Essential Cookies: Login session maintenance, security tokens — the platform cannot function without these.
• Functional Cookies: Remembering your language preferences and game settings.
• Analytics Cookies: To understand which pages are visited most frequently.
• Marketing cookies: With your consent only — to show you relevant offers.

Bdwine does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration the account is active, and up to 5 years after closure.
• Transaction records: Up to 7 years as required by legal obligations.
• KYC Documents: 5 years after account closure (in accordance with international regulations).
• Gaming History: Up to 3 years, or deleted earlier upon your request.
• Marketing data: Deleted immediately upon withdrawal of consent.

You have full control over your personal information. bdwine guarantees the following rights:

Bdwine is strictly prohibited for anyone under 18. We do not collect, store, or process data from minors.

• Age verification is mandatory during registration.
• If we discover that a user is under 18, their account will be closed immediately.
• Parents or guardians can notify our support team if they suspect a minor may be using the platform.

Bdwine reserves the right to update this Privacy Policy when necessary. In the event of any changes:

• A notice will be published on the website at least 30 days before any changes take effect.
• Registered users will be notified by email.
• For significant changes, a separate notification will be displayed at login.

For any questions or concerns about this Privacy Policy, please get in touch with us. Our privacy team is always ready to assist you.

This Privacy Policy is part of our Terms & Conditions and Responsible Gaming Should be read alongside the policy. Together, the three policies form the complete legal framework governing the use of bdwine.